Contact information
Do you have a question, a comment or need help with your order? The WellStep customer service team is happy to help.
Company details
WellStep is a trading name of:
INEXIFY LLC
8200 NW 41st Street, 2nd Floor
Doral, FL 33166
United States
How to reach us
Email: support@wellstephop.com
We aim to answer all enquiries within 24–48 hours (on business days).
Customer service hours
Monday – Friday: 09:00 – 17:00 (CET)
Saturday and Sunday: closed
What we can help with
- Questions about orders
- Shipping and delivery information
- Returns and refunds (30-day right of return, free return shipping)
- Product information
- General enquiries
Order support
When contacting us about an order, please include your order number and the email address you used at checkout so we can help you faster. For damaged or incorrect items, please attach clear photos.
The company address above is not a visitor or returns address. Please contact customer service for the correct instructions before sending a return.